Syntervision’s Oasis solution allows you to choose from various levels of service to fit your business needs. Our agentless solution is provided as both managed or IT consulting services. We get that signing up for a long term contract with an ITSM company can be daunting. Our services are provided in a month to month basis; we aren’t happy unless you are.
We know that IT issues don’t just occur from 9 to 5, Monday through Friday; that’s why we provide Oasis as a managed service. Our fully automated solution covers your business 24/7, 365 days with little to no downtime for updates. Along with that constant coverage, you have access to our team of experienced engineers to handle any issues that may arise. We make sure that everything is running smoothly within your business environment without you having to do a thing. If something does happen to go wrong, you are the first to know. Syntervision guarantees a 15 minute response time for any Severity 1 or 2 incidents even if it happens at 2:00 AM.
IT Consulting & Professional Services
IT needs aren’t black and white, so ITSM services shouldn’t be either. Syntervision provides a consulting service in order to determine where we can best be of service for your company. We know figuring out exactly where you need help can be tricky, so we sit down with you, analyze your business, and come up with areas in which we feel we could help you the most. Don’t worry if you already have an IT department; Syntervision easily works in conjunction with your existing IT team to help your company be the best one out there.