At our core, we are an ITSM company that was designed solely for that purpose from the beginning. Our monitoring can cover from your infrastructure, through your applications and end user experience, to your Business Outcomes. IT monitoring improves the availability, reliability and performance of IT systems while reducing the operational (OPEX) and capital (CAPEX) costs associated with delivering them. This has a direct impact on the business processes dependent upon them. What makes our services different is that Syntervision constantly focuses on improving both availability and performance of your business environment. If your operating system goes down, you need to be the first to know. Proactive IT monitoring ensures you’ll know before it happens, every time.
Appropriate monitoring should render the following outcomes:
- Reduce number of incidents
- Reduce duration and frequency of incidents
- Reduce cost of monitoring
- Reduce operational and capital expenditures
- Reduce deviations
- Improve stability
- Reduce impact of unplanned outages
- Proactively identify problems
When it comes down to it, we get your company out of firefighting mode to allow you to focus on more important things.